Furnology Warranty
Last updated: 16 August 2026

What is covered

We offer a limited one (1) year warranty on most furniture items purchased from Furnology. The warranty covers manufacturing defects in materials and craftsmanship.

What is not covered

• Natural variations in wood, grain, or fabric
• Wear and tear from regular use
• Damage due to misuse, negligence, or unauthorised modifications
• Products altered or repaired by unauthorised service providers
• Damage from improper installation or third-party assembly
• Customised or altered products

Reporting a defect or damage

• Please inspect your product at the time of delivery.
• Any visible damage or missing item must be reported immediately, or within 72 hours of delivery.
• Claims must include clear photographic and/or video evidence.
• Late claims are not eligible for repair, replacement, or refund.

How we resolve a valid claim

Once your claim is verified, Furnology will determine the appropriate resolution:

• Repair at no cost, where feasible
• Replacement of the defective product, subject to availability
• Refund (partial or full) in rare cases where neither repair nor replacement is viable

The resolution process may take up to 14 business days after verification.

Making a claim

Please retain your purchase invoice — it is required for all warranty claims.

To raise a claim, contact us at hello@furnology.co.in with your invoice, a description of the issue, and photographs or video of the defect.

📍 Furnology Solutions, MRB Farms, 8th Main Road, Dronacharya Road, behind Manamaya Residency Complex, NRI Layout, Bengaluru, KA, 560016, India

Related policies

This warranty forms part of our Terms of Service. Please also see our Return & Refund Policy and Shipping & Delivery Policy.